Certified Data Centre Facilities Operations Manager

This course is designed to expose participants to in-depth knowledge in managing data centre operation which includes the following key subject matters such as; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people.

Additionally vendor management, handling incident/crisis management as well the how to keep operations really simple, manageable, effective and efficient will receive full attention in this course.

Who Should Attend

  • Data Centre Operations professional working in and around the data centre
  • Data Centre Engineers
  • Data Centre Managers
  • Operations / Floor / Facility managers
  • Network/system engineers/data centre sales/consultants.

Exam Pattern

  • Exam Duration: 90 Min
  • Total Number of Question: 60
  • Exam Format:  Multiple Choice Based
  • Exam Pass Mark: 75% (45 out of 60 )
  • Electronic Devices Permitted: No
  • Open Book: No

Exam Syllabus

  • The Data Centre Operations Team
  • Vendor Management
  • Facilities Maintenance
  • Managing Safety & Statutory Requirements
  • Service Level Agreement (SLA) Management
  • Managing Physical Security
  • Managing Daily Data Centre Operations/Floor Management
  • Capacity Management
  • Cable Management
  • Data Centre Cleaning and Pest Control
  • Data Centre Monitoring and Automation
  • Managing Documentations/Archives
  • Equipment Life-Cycle Management


Course Benefits

  • Setup a data centre facilities operations team
  • Manage and motivate your facilities management team
  • Setup SLA’s and manage them including liabilities, KPI’s etc.
  • Manage vendors and measure their performance
  • Manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
  • Manage safety & statutory requirements
  • Effectively and efficiently manage data centre operations
  • Manage documents
  • Setup equipment life cycle including testing