Software Asset Management Foundation

This Foundation qualification covers the Software Asset Management (SAM) processes as described in the IT Infrastructure Library (ITIL ®) Guide to Software Asset Management. The qualification also covers the interdependencies between IT Service Management principles and SAM.

WHO SHOULD DO


  • This qualification is targeted at anyone within IT who has 1-2 years’ experience and be involved in the management or procurement of software who wants to gain knowledge in this the Software Asset Management area.
  • Candidates should also have a good awareness of IT Service Management terminology and concepts. Candidates may be in a stronger position to take the examination if they already hold the Foundation Certificate in IT Service Management.

EXAM SYLLABUS


Holders of the IGC Certificate in Software Asset Management Essentials will be able to demonstrate their competence in, and their ability to:

  • Describe the objectives and major activities required to implement SAM within an organization
  • Explain and use SAM techniques and processes
  • Be aware of the support tools and techniques available for the implementation of SAM and be able to indicate how possible improvements can be made
  • Manage software assets through the stages of their lifecycle
  • To understand the value of The Deming and ITIL CSI cycles to a SAM Programme
  • Understand and explain the interdependencies between SAM and other IT and Service Management processes
  • Make more efficient use of software licenses within an organization and define, produce and analyze measurements and metrics
  • Assist organizations to develop effective SAM processes in line with evolving SAM standards
  • Justify and sell the benefits of a SAM initiative.
  • Understand the impact of software ownership, legal risks, and non-compliance.

BENEFITS


The SAM course is based on Software Asset Management best practices and standardization.

  • It combines IT Service Management best practice with the Software Asset Management standard (ISO19770).
  • After taking this course, you will be able to demonstrate an overall understanding of software asset management.
  • You will be able to implement and manage a SAM program in your organizational environment.
  • The non-member rate includes 12 months of free membership. We will be in touch with registration details after your place is confirmed.

EXAM INFORMATION


  • Exam Type - Objective
  • Exam Duration - 60 Mins.
  • Number of Questions - 40
  • Passing Marks - 26/40 (65%)