Business Process Manager (BPM)

This course covers the fundamentals of the BPM discipline such as Concepts and Principles, Process Modeling, Process Improvement (Analysis & Design), Process Measurement, Process Technologies (BPMN, BPMS), BPM Governance and BPM Center of Excellence.  Certified professionals’ skills include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a centre of excellence and establishing process governance.