Certified Knowledge Manager

Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organisation. It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge. Knowledge management efforts typically focus on organisational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organisation.


Any professional looking forward for gaining knowledge can attend certification exam to become certified professional

  • All employee of organization.
  • IT, Finance, HR, Admin, Business Unit employee
  • People involved in creating knowledge article or databases
  • People responsible for knwoledge management within organization
  • Service Owner, Process Owner, Manager and Practitioner
  • Supplier working for organization

IGC Certified Knowledge Manager exam assess candidates preparedness holistically.

  • Exam Type - Objective
  • Exam Duration - 60 Mins.
  • Number of Questions - 40
  • Passing Marks - 65%

Note - This certificate do not expire or require renewal.


An understanding for following topics will be assesssed to certifiy a professional as knowledge manager:

  • Introducing Knowledge Management
  • The Nature of Knowledge
  • Knowledge Management Solutions
  • Organizational Impacts of Knowledge Management
  • Factors Influencing Knowledge Management
  • Knowledge Management Assessment of an Organization
  • Technologies to Manage Knowledge: Artificial Intelligence
  • Preserving and Applying Human Expertise: Knowledge-Based Systems
  • Using Past History Explicitly as Knowledge: Case-Based Reasoning Systems
  • Knowledge Elicitation: Converting Tacit Knowledge to Explicit Knowledge
  • The Computer as a Medium for Sharing Knowledge
  • Discovering New Knowledge: Data Mining
  • Knowledge Discovery Systems: Systems That Create Knowledge
  • Knowledge Capture Systems: Systems That Preserve and Formalize Knowledge
  • Knowledge-Sharing Systems: Systems That Organize and Distribute Knowledge
  • Knowledge Application Systems: Systems That Utilize Knowledge

A certified knowledge Manager can:

  • Perform knowledge management in organization 
  • Build collaborative and innovative environments
  • Transform your organization into a rapid-learning environment
  • Never loose knowledge due to employee leaving organization
  • Develop innovative ways to do Knowledge Mapping and improving
  • Create the KM Vision for your company, including a solid strategy to get there
  • Initiate with your peers successful Communities of Practice
  • Discover usable, real-world KM principles and keys to success
  • Reduce total cost of ownership by delivering services faster to customer due to use of knowledge