Certified Business Analysis Practitioner

To stay competitive in today’s fast paced economy, companies need to deliver innovations that meet business or market needs without spending time on the wrong problem or rework for missed requirements. This course provides students, regardless of their title, the essential business analyst skills necessary to identify the best solution.


Target audience for Certified Business Analysis Practitioner is:

  • The Practitioner Certificate is designed for people who want to understand business analysis, support change and improve business processes.
  • Suitable for business analysts, business managers and members of their team, business change managers and project managers.

Pre- Requisite:

There is no pre-requisite for this certified business analysis practitioner.

Exam Details:

  • Duration of exam: 1 hour
  • Number of questions: 50
  • Mode of Exam: Open Book
  • Type of Exam: Scenario based written examination
  • Passing Score: 50% (25 out of 50)
  • No electronic devices are permitted

  • Rationale
  • A lifecycle for business change
  • The role of the Business Analyst within the lifecycle for business change
  • Other roles within the lifecycle for business change
  • The framework for business analysis activities
  • Understanding the strategic context
  • Internal environment analysis
  • External environment analysis
  • SWOT analysis
  • Critical Success Factors and Key Performance Indicators and Performance targets
  • The Balanced Business Scorecard as a framework for Identifying Critical Success Factors and Key Performance Indicators
  • Project discipline for business analysis studies
  • Terms of Reference/project Initiation
  • Business and project objectives
  • Understanding the situation/issues
  • Stakeholder Identification
  • Overview of investigate techniques
  • Representing a holistic view of the business situation
  • Analyzing stakeholder perspectives
  • Stakeholder analysis and management
  • Identifying different perspectives
  • Defining perspectives
  • Analyzing and modelling business activities
  • Developing a conceptual business activity model
  • Identifying business events
  • Analyzing business rules
  • Building the consensus building model
  • Identifying potential solutions
  • Gap analysis- comparing the ideal and existing systems
  • Defining a new business model
  • Identifying IS/IT requirements to support the new business model
  • Making the business case
  • Structure of a business case
  • Identifying and shortlisting options for business change
  • Identifying and categorizing costs and benefits
  • Identifying and categorizing risks and approaches to their management
  • Identifying impacts
  • The lifecycle for the business case

Completing this certification will show any potential employer that you are capable to carry out business analysis and this course knowledge can function in following career opportunities;

  • Business Analysts and Systems Analysts
  • Financial Analyst
  • Business Managers - System
  • Developers
  • Project Managers and Team Leaders
  • Quality Assurance and Quality Control Managers